Our board and management support open dialogue and exchange of ideas with shareholders. As set out in our Shareholder Engagement Policy, we communicate with shareholders in a variety of ways including our annual shareholder meeting, the annual report, management proxy circular, quarterly reports, annual information form, news releases, website and industry conferences.
We'd love to hear from you.
Board of Directors:
board.directors@bmo.comCEO:
corp.secretary@bmo.comCorporate Secretary:
corp.secretary@bmo.comGeneral Counsel:
general.counsel@bmo.comShareholders may direct written correspondence regarding governance matters to:
Corporate Secretary's Department
Bank of Montreal
100 King Street West
1 First Canadian Place, 9th Floor
Toronto, Ontario M5X 1A1
For shareholder enquiries related to:
- Change in share registration or address;
- Dividend information;
- Lost share certificates;
- Estate transfers; or
- To advise of duplicate mailings.
Please contact Bank of Montreal's transfer agent:
Computershare Trust Company of Canada
100 University Avenue, 9th Floor
Toronto, ON M5J 2Y1
Tel: 1-800-340-5021 (Canada and U.S.)
514-982-7800 (International)
Fax: 416-263-9394 or 1-800-453-0330
Email: service@computershare.com
For matters related to mortgage discharges and legal/litigation matters, please contact: PandC.LegalSupport@bmo.com
For complaints related to the matters below, please visit: Resolve a complaint
table showing the categories of information that may be collected| Banking Complaints | Investment Complaints | Insurance Complaints |
|---|
- Chequing and Savings Accounts
- Overdraft Protection
- Credit Cards
- Mortgages, Loans and Lines of Credit
- GICs and Term Deposits
- Business Banking
- Commercial Banking
- Travel & Creditor Insurance
| - Our BMO Nesbitt Burns Inc. full-service investment management firm
- Our BMO InvestorLine Inc. online self-directed trading platform
- A BMO Investments Inc. mutual fund product or service
- An investment purchased with our BMO Private Banking team
| - BMO Insurance & BMO Estate Insurance
- Term Life Insurance
- Permanent Life Insurance
- Income Annuities
- Critical Illness Insurance
- Insurance products purchased through BMO Estate Insurance Advisory Services Inc.
|
table showing the categories of information that may be collected| Banking Complaints |
- Chequing and Savings Accounts
- Overdraft Protection
- Credit Cards
- Mortgages, Loans and Lines of Credit
- GICs and Term Deposits
- Business Banking
- Commercial Banking
- Travel & Creditor Insurance
|
| Investment Complaints |
- Our BMO Nesbitt Burns Inc. full-service investment
- Our BMO InvestorLine Inc. online self-directed trading platform
- A BMO Investments Inc. mutual fund product or service
- An investment purchased with our BMO Private Banking team
|
| Insurance Complaints |
- BMO Insurance & BMO Estate Insurance
- Term Life Insurance
- Permanent Life Insurance
- Income Annuities
- Critical Illness Insurance
- Insurance products purchased through BMO Estate Insurance Advisory Services Inc.
|
For other matters, please visit: BMO online support
For employment verification requests, please call: 1-888-927-7700 (Canada) - Ignore prompts and wait for a live operator. 
