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You can find helpful information about Online Banking in the Help Centre. Simply navigate to the relevant page to find the information you are looking for.

Help with Change My Password

How to choose a good password

DO

  • Use 6-digit passwords
  • Avoid birthday dates, numeric sequences such as 123456 or any other combinations that can be easily guessed
  • Change your passwords frequently
  • Use different passwords for every system you access

DON'T

  • Use words from dictionaries, names of friends or relatives, calendar dates or common phrases
  • Use combinations of your name and initials
  • Tell anyone your password
  • Write passwords on easily accessible places such as your desk calendar or under your keyboard

For more information about protecting yourself when banking online, view our Online Banking security tips.