Help Center
You can find helpful information about Online Banking in the Help Centre. Simply navigate to the relevant page to find the information you are looking for.
My Accounts
Help with Stop a Payment
Our Stop Payment service allows you to request that the bank not honour payment of a cheque, series of cheques or pre-authorized debit.
It is not possible to stop payment on a cheque or pre-authorized debit that has already been withdrawn from your account.
Request a stop payment if:
- A cheque has been lost or stolen
- You have written a cheque in error
We are unable to accept stop payment requests on these products:
- BMO mortgages
- BMO loans
- BMO investments
- BMO MasterCard or BMO Line of Credit (LOC) automatic payments
- Any other BMO products that are set up with automatic payments
Certified Cheques
The Stop Payment service cannot be used to stop payment on a certified cheque.
